Terms & Conditions
Purchases: Please allow up to 3 business days for processing your purchase(s).
Tax: Sales tax will be charged to all purchases shipped within Illinois at the local sales tax rate.
Conditions: Pricing is as listed. If an item is priced incorrectly, the transaction may be canceled. We cannot guarantee item availability. If an item purchased is no longer available, the transaction will be canceled and customer will be notified.
Military Discounts: We proudly offer special military discounts to our service men & women with proof of valid military ID. Exclusions apply and discounts are non transferable. Please message firstname.lastname@example.org for details.
Sale/Clearance/Final Sale Items: Sale, clearance, and/ or final sale items are considered final sale and are not eligible for return, exchange, or refund.
Special Orders: Special orders are possible with most brands & styles that we carry. Message us at email@example.com if there's a specific style you're after and we'll see what we can do!
Returns & Exchanges
Generally, returned online purchases are eligible only for store credit or exchange rather than a refund. To find out if a purchase is eligible for return/ exchange, please contact us at firstname.lastname@example.org within five (5) business days of delivery. Final Sale items are not eligible for store credit, refund or exchange.
Returns & Exchanges must meet the following criteria:
• Item must be in new, unworn, unwashed, un-altered (pre-shipped) condition
• Original tags must be attached
• Shoes must be in original box with original packaging and tags attached
• Return shipping cost is buyer's responsibility
• Requests must be made within five (5) business days of delivery date
• Customer is responsible for return shipments, which must include delivery confirmation or tracking. Please note that we are NOT able to accept returns on worn, altered, or otherwise “used” items. We are not responsible for return shipping costs or for compensation of items lost or damaged in return shipping. All return/ exchange requests must be pre-approved. Requests made after five (5) business days of delivery will be denied. All approved returns/ exchanges must be shipped back within 3 business days.